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Welcome to CarDeck Terms and Conditions

Understand the rules and guidelines for using our services to ensure a smooth and transparent experience.

Terms and Conditions

Welcome to Cardeck Sdn Bhd! These Terms and Conditions (“Terms”) govern your use of our services and website. By using our website and services, you agree to these Terms. If you do not agree, please do not use our website or services.

*1. Services*

1.1 *Scope of Services*: Cardeck Sdn Bhd offers automotive repair and maintenance services including but not limited to oil changes, tire services, brake repairs, and diagnostics.

1.2 *Service Requests*: All service requests should be made through our website, by phone, or in person. We will confirm the details and availability of services.

*2. Booking and Appointments*

2.1 *Appointment Scheduling*: You may schedule appointments through our website, by phone, or in person. We will provide you with a confirmation once your appointment is scheduled.

2.2 *Cancellation and Rescheduling*: To cancel or reschedule an appointment, please notify us at least [24/48] hours in advance. Failure to do so may result in a cancellation fee.

*3. Pricing and Payment*

3.1 *Pricing*: Prices for services are as quoted on our website or as provided at the time of service booking. Prices may vary based on the specifics of the service required.

3.2 *Payment*: Payment is due at the time of service completion. We accept various payment methods, including credit/debit cards and cash.

3.3 *Refunds*: Refunds are considered on a case-by-case basis. If you are dissatisfied with our service, please contact us within [7] days of service completion to discuss a resolution.

*4. Customer Responsibilities*

4.1 *Vehicle Information*: You are responsible for providing accurate and complete information about your vehicle and any issues it may be experiencing.

4.2 *Pick-Up and Drop-Off*: Ensure that your vehicle is picked up within [24] hours of service completion. Vehicles left beyond this period may incur additional charges.

*5. Liability*

5.1 *Limitation of Liability*: Cardeck Sdn Bhd is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the service.

5.2 *Warranty*: We provide a [30/60/90] day warranty on parts and labor. This warranty does not cover damages resulting from misuse, accidents, or external factors.

*6. Website Use*

6.1 *Intellectual Property*: All content on our website, including text, images, and logos, is the property of Cardeck Sdn Bhd and protected by intellectual property laws.

6.2 *User Accounts*: You may be required to create an account to use certain features of our website. You are responsible for maintaining the confidentiality of your account information.

6.3 *Prohibited Activities*: You agree not to use our website for any unlawful or prohibited activities, including but not limited to unauthorized access, data mining, or transmitting harmful content.

*7. Privacy*

7.1 *Data Collection*: We collect and use personal information in accordance with our Privacy Policy, which is available on our website.

7.2 *Data Security*: We take reasonable measures to protect your personal information, but we cannot guarantee absolute security.

*8. Changes to Terms*

8.1 *Modifications*: We reserve the right to modify these Terms at any time. Any changes will be posted on our website with an updated effective date.

8.2 *Acceptance*: Continued use of our website and services following any changes constitutes your acceptance of the modified Terms.

*9. Governing Law*

These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Malaysia.

*10. Contact Information*

For any questions or concerns regarding these Terms, please contact us at:

Cardeck Sdn Bhd
Lot 9644 , Batu 5 3/4 , Jalan Klang Lama, 58200
0122145258
cardeckautoservice@gmail.com

Thank you for choosing Cardeck Sdn Bhd! We look forward to serving you.